Privacy Policy
Last updated September 24, 2024
This Privacy Policy for JYMEROCAN LLC (trading as instant-television) ( „we „, ” us ” or ” our „ ) , describes how and why we collect, store, use and/or share ( „ process „) your information when you use our services ( „Services „ ) , for example, when you:
- Visit our website at https://jymerocan.store/ or any other website of ours that contains a link to this privacy policy .
- Engage with us in any other way, including sales, marketing or events
Do you have any questions or concerns? Reading this Privacy Notice will help you understand your rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at customer@jymerocan.store
SUMMARY OF THE MOST IMPORTANT POINTS
In this summary you will find the most important points of our privacy policy. However, you can find out more details about each of these topics by clicking on the link after each key point or using our table of contents below to find the section you are looking for .
What personal data do we process? When you visit, use or navigate through our Services, we may process personal data depending on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about the personal data you provide to us .
Do we process sensitive personal data? We do not process any sensitive personal data.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your data to provide, improve and manage our services, to communicate with you, to prevent security and fraud and to comply with legal requirements. With your consent, we may also process your data for other purposes. We will only process your data if we have a valid legal reason to do so. Learn more about how we process your data .
In what situations and with what types of parties do we share personal data? We may share information in certain situations and with certain categories of third parties. Find out more about when and with whom we share your personal data .
How do we keep your data secure? We have put in place organizational and technical processes and procedures to safeguard your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or warrant that hackers, cybercriminals or other unauthorized third parties will not be able to breach our security and unlawfully collect, access, steal or alter your information. Learn more about how we keep your data secure .
What rights do you have? Depending on where you are geographically located, applicable data protection laws may mean that you have certain rights in relation to your personal data. Find out more about your data protection rights .
How can you exercise your rights? The easiest way to exercise your rights is to visit https://jymerocan.store/contact/ or by contacting us. We will consider any request in accordance with applicable data protection laws and act accordingly.
Would you like to know more about what we do with the data we collect? Read the complete data protection notice .
TABLE OF CONTENTS
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
9. WHAT ARE YOUR DATA PROTECTION RIGHTS?
12. ARE THERE SPECIAL DATA PROTECTION RIGHTS IN OTHER REGIONS?
1. WHAT INFORMATION DO WE COLLECT?
Personal information that you provide to us
In short: We collect personal data that you provide to us.
We collect personal data that you voluntarily provide to us when you express an interest in information about us or our products and services, when you participate in activities on the Services or when you otherwise contact us .
Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, your choices and the products and features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Contact preferences
- Invoice addresses
Sensitive information. We do not process sensitive information.
Payment date. We may collect data necessary to process your payment when you make purchases, such as your payment method number and the security code associated with your payment method. All payment data is stored by Stripe . You can find the link to the privacy policy here: https://stripe.com/fr-us/privacy .
All personal data you provide to us must be true, complete and accurate and you must inform us of any changes to such personal data.
Automatically recorded information
In short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our services.
We automatically collect certain information when you visit, use or navigate through the Services. This information does not reveal your identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily required to maintain the security and operation of our services and for our internal analysis and reporting purposes.
Like many other companies, we collect information through cookies and similar technologies. You can find out more about this in our cookie notice: https://jymerocan.store/cookie-policy
The information we collect includes:
- Log and Usage Data. Log and Usage Data is service-related, diagnostic, usage and performance information that our servers collect automatically when you access or use our Services and that we record in log files. Depending on how you interact with us, this Log Data may include your IP address, device information, browser type and settings, and information about your activities on the Services (such as the date/time stamps associated with your use, the pages and files accessed, searches and other actions, such as the features you use), information about device events (such as system activity, error reports (sometimes called „crash dumps”) and hardware settings).
- Device Data. We collect Device Data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device you use, this Device Data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system and system configuration information.
- Location data. We collect location data, such as information about the location of your device, which may be either accurate or inaccurate. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of the collection of this data by either denying access to the data or disabling the location setting on your device. However, if you choose not to do so, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short, we process your data to provide, improve and manage our services, to communicate with you, to prevent security and fraud and to comply with the law.With your consent, we may also process your data for other purposes.
Depending on how you interact with our services, we process your personal data for various reasons, including
- To provide and facilitate the provision of services to the user. We may process your data to provide you with the requested service.
- To request feedback. We may process your data when necessary to ask you for feedback and to inform you about your use of our services.
- To send you marketing and promotional communications. We may process the personal data you provide to us for our marketing purposes if this is in line with your marketing preferences. You can unsubscribe from our marketing emails at any time. Formore information, see „WHAT ARE YOUR PRIVACY RIGHTS? „ below.
- To deliver targeted advertising to you. We may process your data to develop and display personalized content and advertising tailored to your interests, location and more. For more information, see our cookie notice: https://jymerocan.store/cookie-policy
- To determine the effectiveness of our marketing and advertising campaigns. We may process your data to better understand how we can provide marketing and advertising campaigns that are most relevant to you.
- To save or protect the vital interests of a person. We may process your data if this is necessary to save or protect the vital interests of a person, e.g. to avert harm.
3. WHAT LEGAL BASIS DO WE RELY ON WHEN PROCESSING YOUR DATA?
In Short: We only process your personal data when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you, to enter into or perform our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are in the EU or the UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the applicable legal bases we rely on to process your personal data. For example, we may rely on the following legal bases to process your personal data:
- Consent. We may process your data if you have given us permission (i.e. consent) to use your personal data for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawingyour consent.
- Performance of a contract. We may process your personal data where we believe it is necessary for the performance of our contractual obligations to you, including the provision of our services, or at your request before entering into a contract with you.
- Legitimate interests. We may process your information where we believe it is reasonably necessary to achieve our legitimate business interests and those interests are not overridden by your interests and fundamental rights and freedoms. For example, we may process your personal data for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Development and display of personalized and relevant advertising content for our users
- Support our marketing activities
- Understand how our users use our products and services so that we can improve the user experience
- Legal obligations. We may process your data where we believe it is necessary for compliance with our legal obligations, for example, to cooperate with a law enforcement agency or regulatory authority, to exercise or defend our legal rights or to disclose your data as evidence in a legal dispute to which we are a party.
- Vital interests. We may process your data if we believe that this is necessary to protect your vital interests or the vital interests of a third party, e.g. in situations in which the safety of a person is threatened.
If you are in Canada, this section applies to you.
We may process your data if you have given us explicit permission (i.e., explicit consent) to use your personal data for a specific purpose or in situations where your consent can be inferred (i.e., implied consent). You may withdraw your consent at any time.
In some exceptional cases, we may be permitted under applicable law to process your data without your consent, e.g:
- If the collection is clearly in the interest of a person and consent cannot be obtained in time
- For investigations and the detection and prevention of fraud
- For business transactions, provided certain conditions are met
- If they are contained in a witness statement and the collection is necessary to assess, process or settle an insurance claim
- To identify injured, sick or deceased persons and to communicate with the next of kin
- If we have reasonable grounds to believe that a person has been, is or may be a victim of financial abuse
- Where it is reasonable to expect that collection and use with consent would adversely affect the availability or accuracy of the information and the collection is appropriate for purposes related to the investigation of a breach of contract or a violation of the laws of Canada or a province
- When disclosure is necessary to comply with a subpoena, search warrant, court order, or the court’s rules regarding production of documents
- If it was created by an individual in the course of their employment, business or profession and the collection is compatible with the purposes for which the information was created
- If the collection is intended exclusively for journalistic, artistic or literary purposes
- If the information is publicly available and specified in the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
In short, we may share information in certain situations described in this section and/or with the following categories of third parties.
Vendors, consultants and other third party service providers. We may share your information with third party vendors, service providers, contractors or agents („Third Parties„) who provide services to us or on our behalf and require access to that information to perform that work. We have entered into contracts with our Third Parties that are designed to protect your personal information. This means that they cannot do anything with your personal data unless we have instructed them to do so. They will also not share your personal data with any organization other than us. They also undertake to protect the data they hold on our behalf and to keep it for the period we specify. The categories of third parties to whom we may disclose personal data are as follows:
- Display networks
- Data analysis services
- Payment processors
We may also need to share your personal data in the following situations:
- Business transfers. We may share or transfer your information in connection with or during negotiations of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short, we may use cookies and other tracking technologies to collect and store your data.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to retrieve or store information. For specific information about how we use such technologies and how you can refuse certain cookies, please see our Cookie Notice: https://jymerocan.store/cookie-policy
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In short, we will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless required by law.
We will only retain your personal data for as long as is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (e.g. for tax, accounting or other legal reasons). We are not required to retain your personal data for longer than 90 daysfor any of the purposes set out in this notice.
If we have no further legitimate business need to process your personal data, we will either delete or anonymize that data or, if this is not possible (e.g. because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short, we try to protect your personal data through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures to protect the security of the personal data we process. However, despite our security precautions and efforts to protect your data, we cannot guarantee that electronic transmission over the Internet or information storage technology is 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security measures and unlawfully collect, access, steal or alter your information. Although we will do our best to protect your personal data, the transmission of personal data to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In short, we do not knowingly collect data from children under the age of 18 and do not market it to .
We do not knowingly solicit or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to such minor’s use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete that information from our records. If you become aware of any information we have collected from children under the age of 18, please contact us at
customer@jymerocan.store
.
9. WHAT ARE YOUR DATA PROTECTION RIGHTS?
Inshort, in some regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland and Canada, you have rights that give you more access to and control over your personal data. You can review, change or cancel your account at any time.
In some regions (such as the EEA, UK, Switzerland and Canada), you have certain rights under applicable data protection laws. These include the right to (i) request access to and obtain a copy of your personal data, (ii) request rectification or erasure, (iii) restrict the processing of your personal data, (vi) request data portability where applicable, and (vii) not be subject to automated decision-making. In certain circumstances, you also have the right to object to the processing of your personal data. You can make such a request by contacting us using the contact details in the section „ HOW CANYOU CONTACT US ABOUT THIS NOTICE? ” below.
We will review each request in accordance with applicable data protection laws and act accordingly.
If you are in the EEA or the UK and believe that we are unlawfully processing your personal data, you also have the right to complain to the data protection authority in your Member State or the UK Data Protection Authority.
If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.
Withdrawal of your consent: Where we rely on your consent to process your personal data, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section „ HOW CANYOU CONTACT US ABOUT THIS NOTICE? ” section below.
Please note, however, that this does not affect the lawfulness of processing prior to withdrawal, nor, where permitted by applicable law, the processing of your personal data carried out on the basis of lawful processing grounds other than consent.
Unsubscribe frommarketing and promotionalcommunications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided in the section ” „ below. You will then be removed from the marketing lists. However, we may continue to communicate with you – for example, to send you service-related messages necessary to manage and use your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this may affect certain features or services of our Services. You can find more information in our cookie notice: https://jymerocan.store/cookie-policy
If you have any questions or comments about your data protection rights, you can send us an e-mail to customer@jymerocan.store.
10. CONTROLS FOR „DO NOT TRACK” FUNCTIONS
Most web browsers and some mobile operating systems and applications include a Do Not Track („DNT”) feature or setting that you can enable to signal that you do not want to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard has been established for the detection and implementation of DNT signals. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate that you do not wish to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of this practice in a revised version of this Privacy Notice.
11. DO RESIDENTS OF THE UNITED STATES HAVE SPECIAL DATA PROTECTION RIGHTS?
In short, if you are a resident of California ,Colorado or Virginia , you have certainrights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal data over the past twelve (12) months:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, internet protocol address, email address and account name
|
NO
|
|
B. Personal Information as defined in the California Customer Privacy Act
|
Name, contact information, education, employment, employment history and financial information
|
YES
|
|
C. Protected classification features under state or federal law
|
Gender and date of birth
|
NO
|
|
D. Commercial information
|
Transaction information, purchase history, financial details and payment information
|
YES
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activities
|
Browsing history, search history, online behavior, interest data and interactions with our and other websites, applications, systems and advertising
|
NO
|
|
G. Geolocation data
|
Location of the device
|
NO
|
|
H. Acoustic, electronic, visual, thermal, olfactory or similar information
|
Images and audio, video or call recordings made in connection with our business activities
|
NO
|
|
I. Professional or employment-related information
|
Business contact details to provide our services to you on a business level, or job title, employment history and professional qualifications if you are applying for a job with us
|
NO
|
|
J. Information on education
|
Student records and directory information
|
NO
|
|
K. Inferences from collected personal information
|
Inferences drawn from the collected personal data listed above to create a profile or summary, e.g. about an individual’s preferences and characteristics
|
NO
|
| L. Sensitive personal information |
NO
|
We will use and retain the personal information we collect to the extent necessary to provide the Services or for other purposes:
- Category B – 90 days
- Category D – 90 days
We may also collect other personal data outside of these categories when you contact us in person, online, by telephone or by post:
- You can get help from our customer support team;
- participation in customer surveys or competitions; and
- To facilitate the provision of our services and to respond to your inquiries.
How do we use and share your personal data?
Findout more about how we use your personal data in the section „HOW DO WE PROCESS YOUR INFORMATION?„
We collect and share your personal information through:
- Targeted cookies/marketing cookies
- Beacons/Pixels/Tags
Will your information be passed on to other people?
We may share your personal data with our service providers pursuant to a written contract between us and each service provider. Learn more about how we share personal data in the section „WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA? „
We may use your personal data for our own business purposes, such as internal research for technology development and demonstration. This is not considered a „sale” of your personal data.
We have not sold or disclosed any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
-
Category B. Personal information as defined in the California Customer File Act
The categories of third parties to whom we have disclosed personal data for a business or commercial purpose can be found under „WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?„
Residents of California
California Civil Code Section 1798.83, also known as the „Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the categories of personal information (if any) that we have disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we have shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit it to us in writing using the contact information provided below.
If you are under 18 years of age, a California resident, and have a registered account on the Services, you have the right to request removal of unwanted information that you publicly post on the Services. To request removal of such information, please contact us using the contact information below and provide the email address associated with your account and a statement that you are a California resident. We will ensure that the data is not publicly displayed on the Services. Please note, however, that the data may not be completely or comprehensively removed from all of our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines „resident” as:
(1) any person who is not a transient or temporary resident of the State of California and
(2) any person who is a resident of the State of California and who is temporarily or transiently outside the State of California
All other persons are defined as „non-residents”.
If this definition of „resident” applies to you, we must comply with certain rights and obligations in relation to your personal data.
Your rights in relation to your personal data
Right to request the erasure of data – Request for erasure
You may request the deletion of your personal data. If you ask us to delete your personal data, we will respect your request and delete your personal data, subject to certain exceptions provided by law, such as (but not limited to) the exercise of the right to freedom of expression by another consumer, our requirements under a legal obligation, or processing that may be necessary to protect against illegal activities.
Right to information – Request for information
Depending on the circumstances, you have a right to know this:
- whether we collect and use your personal data;
- the categories of personal information we collect;
- the purposes for which the personal data collected is used;
- whether we sell or disclose personal information to third parties;
- the categories of personal information that we have sold, shared or disclosed for a business purpose;
- the categories of third parties to whom the personal information has been sold, transferred or disclosed for a business purpose;
- the business or commercial purpose for the collection, sale or disclosure of personal information; and
- the specific personal information we have collected about you.
In accordance with applicable law, we are not required to provide or delete consumer data that has been de-identified at the request of a consumer or to re-identify individual data to verify a consumer request.
Right to non-discrimination in the exercise of a consumer’s data protection rights
We will not discriminate against you if you exercise your data protection rights.
Right to restrict the use and disclosure of sensitive personal data
We do not process sensitive personal data of consumers.
Verification process
When we receive your request, we need to verify your identity to determine if you are the same person about whom we have the information in our system. This verification requires us to ask you for information so that we can match it with the information you have previously given us. For example, depending on the nature of the request you submit, we may ask you for certain information so that we can match the information you provide with the information we already have on file, or we may contact you via a method of communication (e.g., phone or email) that you have already provided to us. We may also use other verification methods if circumstances require.
We will only use the personal information provided in your request to verify your identity or your authorization to make the request. Where possible, we will avoid requesting additional information from you for the purposes of verification. However, if we are unable to verify your identity using the information we already hold, we may ask you for additional information to verify your identity and to ensure security or prevent fraud. We will delete any such additional information provided once we have completed the verification of your identity.
Other data protection rights
- You can object to the processing of your personal data.
- You can request the correction of your personal data if it is incorrect or no longer relevant, or request a restriction on the processing of the information.
- You may designate an authorized representative to make an application on your behalf under the CCPA. We may reject a request from an authorized representative who does not provide evidence that he or she has been validly authorized to act on your behalf under the CCPA.
- You may request that your personal information no longer be sold or shared with third parties. Upon receipt of an opt-out request, we will honor the request as soon as possible, but no later than fifteen (15) days from the date of submission of the request.
To exercise these rights, you can contact us at https://jymerocan.store/contact/ by email at customer@jymerocan.store, or using the contact details at the end of this document. If you have a complaint about how we handle your data, we would be happy to hear from you.
Residents of Colorado
This section applies to Colorado residents only. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may deny your request as permitted by law.
- Right to information about whether or not we process your personal data
- Right of access to your personal data
- Right to rectification of inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to receive a copy of the personal data you have previously provided to us
- Right to object to the processing of your personal data if it is used for targeted advertising, the sale of personal data or for profiling to support decisions with legal or similarly significant effects („profiling”)
To make a request to exercise these rights described above, please send an email to customer@jymerocan.store or visit customer@jymerocan.store.
If we deny your request and you wish to appeal our decision, please email us at customer@jymerocan.store. Within forty-five (45) days of receiving an appeal, we will notify you in writing of any action we have or have not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Residents of Connecticut
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may deny your request as permitted by law.
- Right to information about whether or not we process your personal data
- Right of access to your personal data
- Right to rectification of inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to receive a copy of the personal data you have previously provided to us
- Right to object to the processing of your personal data if it is used for targeted advertising, the sale of personal data or for profiling to support decisions with legal or similarly significant effects („profiling”)
To make a request to exercise the rights described above, please send an email to customer@jymerocan.store or visit https://jymerocan.store/contact/.
If we deny your request and you wish to appeal our decision, please email us at customer@jymerocan.store. Within sixty (60) days of receiving an appeal, we will notify you in writing of any action we have or have not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Residents of Virginia
In accordance with the Virginia Consumer Data Protection Act (VCDPA):
„Consumer” means a natural person who resides in the Commonwealth and acts only as an individual or in a household. It does not include a natural person acting in a commercial or employment context.
„Personal data” means any information that is linked or can reasonably be linked to an identified or identifiable natural person. „Personal data” does not include de-identified data or publicly available information.
„Sale of personal data” means the exchange of personal data for financial consideration.
If this definition of „consumer” applies to you, we must comply with certain rights and obligations in relation to your personal data.
Your rights in relation to your personal data
- Right to information about whether or not we process your personal data
- Right of access to your personal data
- Right to rectification of inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to receive a copy of the personal data you have previously provided to us
- Right to object to the processing of your personal data if it is used for targeted advertising, the sale of personal data or for profiling to support decisions with legal or similarly significant effects („profiling”)
Exercise your rights under the Virginia VCDPA
You can contact us by e-mail at customer@jymerocan.store or visit https://jymerocan.store/contact/.
If you appoint an authorized representative to exercise your rights, we may refuse a request if the authorized representative does not provide evidence that they have been validly authorized to act on your behalf.
Verification process
We may ask you for additional information necessary to verify you and your customer’s request. If you are submitting the request through an authorized representative, we may need to obtain additional information to verify your identity before we process your request.
Upon receipt of your request, we will respond promptly, but in any event within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days if appropriate. We will notify you of any such extension within the initial forty-five (45) day response period and state the reason for the extension.
Right of appeal
If we decline to process your request, we will inform you of our decision and the reasons for it. If you wish to appeal our decision, please email us at customer@jymerocan.store. Within sixty (60) days of receiving an appeal, we will notify you in writing of any action we have or have not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General and file a complaint.
12. ARE THERE SPECIAL DATA PROTECTION RIGHTS IN OTHER REGIONS?
In short, depending on the country in which you live, you may have additional rights.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions of Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).
This data protection notice fulfills the information obligations defined in the two data protection laws, in particular: which personal data we collect from you, from which sources, for which purposes and to which other recipients your personal data is passed on.
If you do not wish to provide the personal data necessary to fulfill the relevant purpose, this may affect our ability to provide our services, in particular:
- offer you the products or services you want
- respond to your requests or help you
You have the right to request access to or correction of your personal data at any time. You can make such a request by contacting us using the contact details in the section ” HOW CANYOU REVIEW, UPDATE OR DELETE THE DATA YOU HAVE COLLECTED?„
If you believe that we are unlawfully processing your personal information, you have the right to lodge a complaint about a breach ofthe Australian Privacy Principles with the Office of the Australian Information Commissioner and a breach ofthe New Zealand Privacy Principles with the Office of New Zealand Privacy Commissioner.
South African Republic
You have the right to request access to or correction of your personal data at any time. You can make such a request by contacting us using the contact details in the section „ HOW CANYOU REVIEW, UPDATE OR DELETE THE DATA YOU HAVE COLLECTED? „
If you are dissatisfied with the way we handle a complaint in relation to our processing of personal data, you can contact the Office of the Supervisory Authority, whose contact details can be found here:
General inquiries: enquiries@inforegulator.org.za
Complaints (fill in the POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za&POPIAComplaints@inforegulator.org.za
13. DO WE MAKE UPDATES TO THIS COMMUNICATION?
In short, yes, we will update this notice as necessary to comply with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated „Revised” date and the updated version will take effect as soon as it is accessible. If we make material changes to this Privacy Notice, we will notify you either by prominently posting a notice of those changes or by directly sending you a notification. We recommend that you read this privacy notice regularly to keep yourself informed about how we protect your data.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you can send us an e-mail to customer@jymerocan.store or contact us by post:
JYMEROCAN LLC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
15. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the laws applicable in your country, you may have the right to request access to, amend or delete the personal information we have collected about you. To request to review, update or delete your personal data, pleasevisit: https://jymerocan.store/contact/.